Our Hicat® video along with our individual training videos, some of which make up the brand video, are all now embedded on their own Hicat® videos page
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This will be a month to forget as we are currently experiencing our worst ever run of delivery issues leaving customers on the end of some shambolic delivery service failure
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There’s been a slight down turn to our smile since our last More Shipping Smiles blog as we did get hit with some additional ghost charges for the UPS delivery to Canada
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Amy from Aylesbury has been in touch to offer up her Tomcat 3 for rehoming
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As shown on Instagram we’ve been working on a bespoke replacement for our discontinued Fat Pad
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We are sorry to report that customers will now pay a 10% import charge in addition to our UK pricing when making a purchase from the United States
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It’s been nearly a year since our last CHAT blog update to the Thumbs Up testimonial page so time again to check in with the new bunch of happy customers & their smiley cats
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If you keep missing out on Up For Grabs freebies you can use an RSS feed to our Blog page to get notified as soon as the CHAT rolls off the press
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We are still experiencing some issues with international couriers the latest being overcharging by resellers & UPS
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We compiled some eco-friendly notes in 2022 & are pleased to report that we are a little bit greener 3 years on
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Our Australian partner Mirko who launched Hicat Australia in 2019 has been in touch to say that due to other business commitments he is sadly unable to fulfil any orders at the moment
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We’ve made a few of these units now with the most recent being January’s Stock Item
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Our friends at Telefono Difesa Animali have been in touch as their Tomcat units is due another refresh after 8 years of use by hundreds of cats
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Alison from Glasgow purchased a Freestanding Tomcat 1 for her cat Moo Moo in 2022 but is now looking to re-home the unit due to unforeseen circumstances
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Some of our customers will remember that we asked for some support when we received our first two Google reviews, which were each 1 star ratings
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Just a quick reminder that we are now on our winter break returning at the of this month
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We’ve updated our DIY Polecat page to include some revised notes with photos around a simpler & improved fabrication process
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Our Standard Order cut off date for delivery before our Winter Break in February will be the 10 January
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A quick heads up on our upcoming winter break for 2025
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We think we’ve just made our SixToo™ even more of a heavyweight champion contender
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